Privacy Policy
Effective date: 19 August 2026
This Privacy Policy explains what information Dinils collects through www.dinils.com, why it is used, where it is processed and the choices available to website visitors.
1. Who is responsible for your information?
DINILS ADHESIVES PRIVATE LIMITED (“Dinils”, “we”, “us” or “our”) is responsible for deciding how personal information collected through this website is used.
Registered office: 7th Floor, 30, Tardeo A. C. Market, Tardeo Road, Mumbai, Mumbai City, Maharashtra 400034, India. Privacy and grievance contact: info@dinils.com.
2. Information we collect
Information you provide: When you use the contact or enquiry form, we collect your full name, email address, phone number and the product selected for enquiry. We may also keep subsequent email or business correspondence relating to the enquiry.
Information collected automatically: When you visit the website, analytics and hosting technologies may collect information such as your IP address, approximate location, browser and device type, operating system, referring page, pages viewed, visit dates and times, interactions with the website, and cookie or similar identifiers.
3. How we use information
To receive, understand and respond to product or business enquiries.
To contact you for clarification and carry out follow-up directly related to your enquiry or a resulting business relationship.
To operate, maintain, secure and troubleshoot the website and enquiry process.
To understand website traffic and usage, measure performance and improve website content and user experience.
To maintain appropriate business records, prevent misuse and comply with applicable law or lawful requests.
To establish, exercise or defend legal rights when reasonably necessary.
4. No unrelated marketing from enquiry data
At present, Dinils uses contact-form information only to address the enquiry and for related business follow-up. We do not use it for unrelated promotional email campaigns. If we introduce promotional marketing in the future, we will provide an appropriate choice or opt-in mechanism and a way to unsubscribe.
5. Analytics, cookies and similar technologies
The website uses Google Analytics 4 (GA4) and Framer’s built-in analytics to understand website use. Google Search Console may also provide Dinils with aggregated information about how the website appears and performs in Google Search.
Google Analytics operates when the website loads and may place cookies on your device. These technologies help distinguish visits and generate statistics such as page views, traffic sources, approximate geography, device information and user interactions. Google states that its main analytics cookie, _ga, generally remains for up to two years, although duration may vary with configuration, updates or user controls.
Framer states that its built-in analytics does not use cookies or generate persistent identifiers. Website hosting may still involve routine technical and security logs.
You can block or delete cookies using your browser settings. Blocking analytics cookies may reduce measurement accuracy but should not prevent you from viewing the main website content. Browser controls vary, so please consult your browser’s help documentation.
6. Where information is stored and processed
Contact-form submissions are received through Dinils’ Gmail account and recorded in Google Sheets for enquiry management. The website is built and hosted using Framer. Google processes information for Gmail, Google Sheets, Google Analytics and related service functions.
Dinils does not sell or rent personal information. Information may be processed by Google, Framer and their authorised subprocessors only as needed to provide, host, secure, maintain or analyse these services. These providers operate under their own contractual, security and privacy terms and may process information on infrastructure located outside India.
Information may also be disclosed when required by applicable law, a lawful government request or court order, or when reasonably necessary to protect Dinils’ rights, property, systems or users.
7. Retention
Dinils generally retains enquiry and related correspondence for up to three years after the last meaningful interaction. We may keep it longer while an active customer or business relationship continues, when required for accounting or legal compliance, or when needed for a dispute or legal claim.
Analytics information is retained according to the settings and retention periods applied in Google Analytics and Framer. Aggregated or de-identified statistics that do not reasonably identify an individual may be retained for longer. We periodically review information and delete or anonymise it when it is no longer reasonably required.
8. Security
Dinils uses reasonable administrative and technical measures appropriate to the nature and scale of the website, including access controls for business accounts and use of established service providers. No website, transmission or storage system can be guaranteed to be completely secure. If you believe information submitted to Dinils has been compromised, please contact us promptly at info@dinils.com.
9. Your choices and requests
Subject to applicable law, you may ask Dinils to tell you what personal information we hold about you, correct or update it, delete information that is no longer required, or address a concern about its use. You may also ask us to stop contacting you about an enquiry that you no longer wish to pursue.
Please email info@dinils.com with sufficient details for us to identify the relevant information and request. We may ask for reasonable verification before acting. Some information may need to be retained where required by law or for legitimate record-keeping, dispute or security purposes.
10. Children
The website is intended for business and professional audiences and is not directed to children under 18. Dinils does not knowingly seek personal information from children through the website. If you believe a child has submitted personal information, please contact us so that we can review and, where appropriate, delete it.
11. Third-party websites
The website may contain links to other websites. Their privacy practices are controlled by their respective operators, and this Privacy Policy does not apply to information collected independently by those websites.
12. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to the website, our practices, service providers or applicable law. The revised version will be published on this page with an updated effective date. Material changes may be highlighted on the website where reasonably appropriate.
13. Contact and grievance handling
For privacy questions, requests or complaints, contact info@dinils.com. You may also write to DINILS ADHESIVES PRIVATE LIMITED, 7th Floor, 30, Tardeo A. C. Market, Tardeo Road, Mumbai, Mumbai City, Maharashtra 400034, India.
Please describe the issue clearly. Dinils will acknowledge and address privacy concerns within a reasonable period, taking into account the nature of the request and applicable legal requirements.
